General terms and conditions

The purpose of these General Conditions of Sale is to regulate the supply and distance sale of Products, through the virtual store (hereinafter, “the Web”) and to  persons acting as consumers (hereinafter, “the Clients”).

Throughout the site, the terms “we”, “us” and “our” refer to PlayerOne Digital Store offers this website, including all information, tools and services available to you from this site, the user (the client), is conditioned to the acceptance of all the terms, conditions, policies and notifications established herein.

The placing of an order by the Client implies full acceptance without reservation of these General Conditions of Sale, which must be read and accepted each time the Client places an order and may be printed, stored and reproduced by the Clients.

We reserve the right to refuse service to anyone, for any reason, at any time.

You understand that your content (not including your credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to adjust or adapt to the technical requirements of connecting networks or devices. 

Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without the express permission of writing from us. 

We are not responsible if the information available on this site is not accurate, complete or current. 

The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without first consulting more accurate, complete, or timely information.

Any reliance on subject matter on this site is at your own risk. This site may contain certain historical information. Historical information is not necessarily current and is provided for your reference only.

We reserve the right to modify the contents of this site at any time, but we are under no obligation to update any information on our site. 

You agree that it is your responsibility to monitor changes to our site.


The warranty we provide on our digital game accounts is 6 months. This means that we will provide a free of charge game replacement in case of issues with the game account. Note that the game will work indefinitely if they are correctly installed (Respecting the primary and secondary features). 

– This is a ONE DEVICE activation only. (For example, if you purchase a PS4, it’s activated only on that PS4. If you change console to another PS4 or upgrade to a PS5, we do NOT provide any support or warranty or any account details again)
– Do NOT change any settings on the profile, especially email or password. Do NOT add any mobile phone number or change the mobile verification OTP.
– If any changes or modifications have been noticed, you will lose access to the game without the right to exchange, refund or return and you will be immediately banned from future purchases.
– If you delete the user account, format the console, restore system or change console, you will lose access to the game. (The profile is what holds the license to launch the game, if you remove it you won’t be able to launch the game anymore). The lifetime warranty will be void and there will be no return or exchange of the product nor will the account be provided again.


All the Products offered are shown in detail in each of the sections enabled on the Web for each of the categories. Entering the “detail” section of each of the Products, you will be able to see the characteristics of the Product. Allowing you to choose from Primary and Secondary.

The products are 100% original and digital. The shipments of the digital products will be made by email that the Client specifies when making his purchase or via WhatsApp / Telegram / Messenger. Each of the products has been previously verified before being sent to the Customer.

The prices of our products are subject to change without notice. Prices may vary without prior notice due to external factors: currency devaluations, drastic changes in the exchange rate, among others.

e-Gift Cards have a validity period of 3 months only.

We reserve the right to modify or discontinue the Service (or any part of the content) at any time without prior notice.

We will not be liable to you or any third party for any modification, price change, suspension or discontinuance of the Service.

Certain products or services may be available exclusively online through the Website. These products or services may have limited quantities and may be subject to return or exchange in accordance with our return policy only.

All products are subject to availability. The images of the banners are illustrative. These legal ones cover all publications made in all media.

All promotions are not cumulative with other promotions. They apply while supplies last and are restricted to one per person.


Games are delivered within 24 hours after purchase via email, customer chat panel (WhatsApp/Messenger/Telegram).
Most of the time, we deliver within 1-2 hours after purchase, except for holidays & server maintenance where we proceed with deliveries the day after. 

We process deliveries on a queue basis. First come First served.

So please be patient and wait for your turn. We try to give the best customer service to everyone. 

Billing and Account Information

We reserve the right to refuse any order you place with us. We may, at our discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.

In the event that we make a change to or cancel an order, we may attempt to notify you by contacting you via email and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you when necessary.

In case of payment by PayPal, the amount of the purchases will be charged to the PayPal account immediately. Note that the billing currency via PayPal is set to USD. If the purchase is made by bank card, once the transaction has been confirmed by the bank, we will proceed to confirm the order by sending an order confirmation email. In the event of a rejection by the bank, the order will be automatically canceled and the Client will be informed by sending an e-mail.


All purchases made are final. Since digital products, we do NOT process returns / refunds under any circumstances. Unless we are enable to deliver the games in a timely manner, we may, either refund you the purchase amount or replace the digital product of equal value. 

Errors, Inaccuracies and Omissions

From time to time there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit time and the availability.

We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information on the Service or on any related website is inaccurate at any time without notice (including after you have submitted your order).

We do not undertake any obligation to update, correct or clarify the information on the Service or on any related website, including, without limitation, pricing information, except as required by law. No updated specification or update date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been changed or updated.

Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, use of the site or its content is prohibited:

(a) for any unlawful purpose;

(b) to solicit others to perform or participate in unlawful acts;

(c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances;

(d) to infringe or violate our or third party intellectual property rights;

(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;

(f) to present false or misleading information;

(g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or any related website, other sites or the Internet;

(h) to collect or track personal information about others;

(i) to spam, phish, pharm, pretext, spider, crawl, or scrape;

(j) for any obscene or immoral purpose; or

(k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.

Exclusion of Warranties; limitation of liability

We do not warrant or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time without notice.

You expressly agree that your use of, or ability to use, the Service is at your own risk. The Service and all products and services provided through the Service are (except as expressly stated by us) provided “as is” and “as available” for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

To any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) published, transmitted, or made available through the service, even if advise of its possibility. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the fullest extent permitted by law.


You agree to indemnify, defend and hold harmless Games Center and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable fees of lawyers, made by any third party due to or as a result of your breach of the Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.


In the event any provision of these Terms of Service is found to be unlawful, void, or unenforceable, such provision shall nonetheless be effective to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service, such determination will not affect the validity of applicability of the other remaining provisions.


The obligations and liabilities of the parties incurred prior to the termination date will survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by you or us. You can terminate these Terms of Service at any time by notifying us that you no longer wish to use our services, or when you stop using our site.

If in our judgment you fail, or are suspected of failing, to comply with any term or provision of these Terms of Service, we may also terminate this agreement at any time without notice, and you will remain responsible for all amounts due until including the termination date; and/or accordingly we may deny access to our services (or any part thereof).

Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms of Service will not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in connection with the Service constitute the entire agreement and understanding between you and us and govern your use of the Service and supersede any prior or contemporaneous agreements, communications and proposals. , whether oral or written, between you and us (including, but not limited to, any prior version of the Terms of Service).

Any ambiguity in the interpretation of these Terms of Service shall not be construed against the writing group.

Changes to the Terms of Service

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, modify or replace any part of these Terms of Service by posting updates and changes on our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our Website or the Service following the posting of any changes to these Terms of Service constitutes your acceptance of those changes.

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